One hidden aspect of the interior design process is installation and finding reliable transit is often an issue; furnishings have to be boxed, packed and transported with enormous care – one tiny scratch and a bespoke piece, that’s taken months to produce, is not acceptable to the client; one crack in an antique mirror, or chip in a sculpture, and the item can be damaged beyond repair and perhaps lose it’s entire value. Therefore, shipping is often one of the most hair-raising elements of completing a project. Ideally, those appointed to this area of expertise provide an ultra-cautious ‘white glove’ service and are familiar with international customs practices, liaising with art galleries, furniture manufacturers, antique dealers and discerning private clients…
The founders of R&R Transport & Installation have been operating a ‘white glove’ service in the elite sector on behalf of some of London’s best known names over the past 20 years and first gained their experience working with highly reputable companies such as Cadogan Tate Fine Art, Gander & White, AirSea Packing, Williams & Hill, living by their motto of ‘The Three P’s’: ‘Professional, Polite, Precise‘, always going above and beyond for their clients…
Over the years, we’ve worked on behalf of amazing, big name clients – now, having created R&R, we aim to offer the highest level of experience. We’ve been able to combine all the different aspects of knowledge – gained over the years while working with other companies – into solutions for our own clients; we’ll always find an answer, even for the most challenging situation…”R&R Transport & Installation
One of our biggest challenges was when we were asked by a client to move a 500kg Calacatta marble table (full slab 1.5m x 3.5m) from a 3rd floor business address in London; there was no lift access and using the stairs wasn’t possible due to the weight. From our list of contacts, we arranged a flat bed truck mounted with HIAB lift, we disassembled the table and got the marble out on to the balcony where we did all the necessary strapping and slinging, so it could be lifted down safely. The client was extremely happy with the way the job was undertaken…”R&R Transport & Installation
Most of our work has come via recommendations from existing and returning clients in interior design, refurbishments and the private customer sector; we haven’t really had to do anything at all in relation to marketing our company to attract new business…”R&R Transport & Installation
R&R operates mainly within the central London area and surrounding counties, however the company is happy to provide high quality shipping solutions for discerning clients far and wide, wherever they happen to be located.